City-Flock Support
We can help with technical problems, account questions, and privacy requests.
Contact support
Email us a short description of the problem, your device type, and the installed app version. Do not send passwords, one-time codes, or unnecessary sensitive data.
Email: info@city-flock.de
We handle requests as quickly as possible. If you are in immediate danger, contact your local emergency services; City-Flock is not a replacement for emergency services.
What we can help with
- Sign-in and one-time codes
- Maps, location, routes, and matching
- Reports, photos, comments, and reactions
- SOS, emergency contacts, and notifications
- Privacy settings and technical errors
Delete your account and data
You can delete your account directly in the app under Profile and Settings. If you no longer have access to the app, you can request deletion by email.